Frequently Asked Questions
I do not process returns or exchanges at this time. If you have questions or concerns with your order, please email me at firstname.lastname@example.org.
I take the utmost pride in my products. Every time an item is sent out, I double and triple check your order prior to sending it out to ensure it will be perfect for you! If your item is defective in any way, please email me at email@example.com with photos of the defects.
Please note, once an order is packaged and mailed, I am no longer in control of the shipping process. I package each item with care to ensure it will be protected in transit; however, sometimes unique shipping circumstances may damage the product (please note this is very rare). If your print or item has been damaged in transit please email me. As shipping is outside of my control, I kindly ask you pay the shipping costs associated with sending your new print. Replacements for other products are handled on a case-by-case basis.
Add as many items as you wish to your shopping cart while browsing the store. Once you are ready to checkout, do so by clicking the shopping basket icon (in the upper right hand corner). Follow the checkout instructions by providing your delivery information and selecting the payment method. I will ship your package as quickly as possible, I take great pride in getting your package shipped quickly after your order is placed.
I am always happy to guide you at any step! Please contact me at firstname.lastname@example.org with any questions or needs!
Ordering for a large group
I love to see customers purchase my artwork for gifting, or for large group occasions. If you are wanting to place a large order, please contact me at email@example.com for special group pricing.
I am happy to announce me website now allows for international orders to Australia, Canada, and the United Kingdom! If you do not see your country as an option for international orders, please email me at firstname.lastname@example.org and I will make arrangements for your order.
Please note, international orders do not qualify for free shipping. Shipping is calculated at checkout. You may select from shipping methods: USPS First Class Package International (7-21 business days), USPS Priority Mail International (6-10 business days), USPS Priority Mail Express International (3-5 business days).
You can select your preferred payment method at checkout. I accept secure payments via Credit Cards, Debit Cards & PayPal. I am unable to accept cash or check through my website.
Is there a watermark on the artwork?
No; the watermark will not come on any artwork sold. The watermark is placed on the photos of the products, to prevent the artwork from being stolen - as this has happened in the past.
How do I leave a review?
Thank you for asking! I love reviews! Following your order, look for an email from HelpfulCrowd (it may be in your Spam Folder, so be sure to check there). From that email, you will be taken to a page where you can leave a review.
I greatly appreciate reviews on my website, it helps me grow my small business and support my family!
If for any reason you are not satisfied with your product, please reach out to me at email@example.com and I will do my best to make things right!
I love hearing from you! Please contact me with any questions or concerns at firstname.lastname@example.org.